FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
Many question can arise when you are booking ski lessons or ski related services. Things like what lift passes you require, where should you meet the instructor, what you should wear or what gear you need to take with you?
Here you can find a list of the most common questions we get asked.
If you have got any other questions not listed, then do get in touch with us. We’ll be happy to help you!
Booking ski and snowboard lessons FAQs
DO THE LESSONS INCLUDE A LIFT PASS?
Lift passes are not included in our prices, and are obligatory.
Please ensure to purchase your lift pass prior to the lesson to make sure you don’t waste any time during your lesson.
WHAT LIFT PASS WILL I NEED FOR THE LESSONS?
Depending on which resort you’re booking the lessons for and what level of ski you have, the requirements will vary.
Check out the instructions in the Resort guide or get in touch with us for more info.
CAN I CANCEL MY BOOKING?
In the event of a cancellation, the following charges apply:
Low Season
- Less than 24 hours notice, 100% of the fee.
- Less than 48 hours notice, 50% of the fee.
- More than 48 hours notice but less than 7 days, 10% of the fee.
- More than 7 days cancellation free
High Season
- Less than 48 hours notice, 100% of the fee.
- More than 48 hours notice but less than 7 days, 25% of the fee.
- More than 7 days cancellation free
Check high and low season dates on our pricing page.
Children’s Lessons FAQs
WHAT IS THE YOUNGEST AGE FOR SKI LESSONS?
Four years old is the youngest age for private lessons for both skiing and snowboarding.
WHAT DO THE CHILDREN NEED TO BRING TO THE LESSON?
All children taking lessons with Dropin-snow must be suitably dressed.
- Compulsory the use of helmets for all children.
- Strongly recommend the use of sunglasses or goggles, even on cloudy days the glare from the snow can affect the eyes.
- Dressing them with a few layers of clothing is strongly advised. Layers can be added or removed according to weather and temperature, as this can change during the day. Also, kids tend to get cold faster than adults.
- High-factor suncream on any exposed skin.
- Make sure they have their lift pass on them, the best idea is to place it inside a zipped left-hand pocket.
- Young kids can get tired and cold in lessons longer than two hours, so is a good idea to give them a snack and some money for a hot chocolate as they will usually stop for a short break.
WHEN KIDS NEED TO BRING POLES?
Poles normally come free with ski rental, so take them even if they don’t use them yet. For kids under 6 years of age, we recommend not to bring them yet, except if they already use them and are comfortable with them. During the course, your child’s instructor will be able to tell you if and when they might use them.
WILL MY KIDS STOP FOR A BREAK?
For children’s ski lessons 3 hours long, they will usually stop for a short break halfway through. We suggest giving your child some snacks and money to get a hot chocolate.
WHAT HAPPENS IF MY CHILD FEELS UNWELL DURING THE LESSON?
The instructor will ask for your mobile phone number prior to the lesson, is important that you carry your phone on you so the instructor can reach you in case your child feels sick, and arrange for you to collect them.
WHAT HAPPENS IF MY CHILD FEELS COLD OR TIRED DURING THE LESSON?
During children’s ski lessons longer than 2 hours we always stop for a short break, as kids can get tired or cold easily. This factor is always taken into account when planning children’s lessons.
Private Ski Lessons FAQs
DO I NEED PREVIOUS SKIING EXPERIENCE?
No. Private ski lessons are available for complete beginners as well as intermediate and advanced skiers.
CAN I BOOK JUST ONE DAY?
Yes. Private ski lessons can be booked for a single day or multiple days, depending on your needs.
CAN FRIENDS OR FAMILY SHARE A PRIVATE LESSON?
Yes. Private lessons can be shared by friends or family members of a similar ski level.
CAN I CHOOSE THE MEETING POINR AND SCHEDULE?
Yes. Private lessons offer flexible meeting points and schedules, arranged in advance.
ARE HELMETS MANDATORY?
Helmets are not mandatory but are strongly recommended for all levels.
HOW LONG IS A PRIVATE SKI LESSON?
Private lessons are usually booked in half-day or full-day formats.
Freeride Ski Lessons FAQs
DO I NEED OFF-PISTE EXPERIENCE?
Yes. A solid on-piste level is required. These lessons are not suitable for beginners.
DO YOU PROVIDE AVALANCHE SAFETY EQUIPMENT?
Yes. Avalanche transceiver, shovel, and probe are provided when required.
ARE SNOW AND SAFERY CONDITIONS CHECKED BEFORE THE LESSON?
Yes. Instructors assess snow and avalanche conditions before every freeride lesson.
CAN FREERIDE LESSONS BE BOOKED PRIVATELY?
Yes. Freeride ski lessons are offered as private sessions only.
DO FREERIDE LESSONS INCLUDE ROUTE PLANNING?
Yes. Instructors teach line choice, terrain reading, and risk assessment.
IS INSURANCE REQUIRED FOR FREERIDE SKIING?
Yes. Off-piste insurance is strongly recommended.
Freestyle Ski Lessons FAQs
DO I NEED FREESTYLE EXPERIENCE?
Basic skiing skills are required. No previous freestyle experience is necessary.
WHERE DO FREESTYLE LESSONS TAKE PLACE?
Lessons take place in snowparks or freestyle areas, depending on level and conditions.
ARE FREESTYLE LESSONS SAFE?
Yes. Lessons are adapted to your level, with a strong focus on safety and progression.
CAN I FOCUS ON SPECIFIC TRICKS?
Yes. Private freestyle lessons can be fully tailored to your goals.
CAN FREESTYLE LESSONS INCLUDE VIDEO?
Yes. Video analysis can be included on request.
Adult Group Ski Lessons FAQs
ARE YOU GROUP LESSONS SUITABLE FOR BEGINNERS?
Yes. Adult group lessons are available for beginners, intermediate, and advanced skiers.
HOW ARE LEVELS ORGANISED?
Participants are grouped by ski level after an initial assessment.
WHAT IF MY LEVEL DOESN'T MATCH THE GROUP?
The instructor may adjust groups to ensure a good learning experience for everyone.
ARE GROUP LESSONS SOCIAL?
Yes. Group lessons are a great way to learn while meeting other skiers.
IS THERE A MAXIMUM GROUP SIZE?
Yes. Group sizes are limited to ensure quality instruction
ARE GROUP LESSONS SUITABLE FOR SOLO TRAVELLERS?
Yes. Many participants join group lessons on their own.
Freeride Camps in Verbier FAQs
WHO ARE FREERIDE CAMPS FOR?
Freeride camps are designed for strong intermediate to advanced skiers.
DO CAMPS INCLUDE AVALANCHE TRAINING?
Yes. Camps include safety briefings and avalanche awareness training.
HOW MANY DAYS DO FREERIDE CAMPS LAST?
Camps usually last several days, depending on the programme.
IS EQUIPMENT INCLUDED?
Avalanche safety equipment is provided. Ski equipment is not included.
ARE CAMPS SUITABLE FOR INTERNATIONAL GUESTS?
Yes. Camps are taught in English and often multilingual.
IS ACCOMODATION INCLUDED?
Accommodation is usually not included unless specified.
HOW MANY PARTICIPANTS ARE IN EACH CAMP?
Group sizes are kept small for safety and progression.
Freestyle Camps in Verbier FAQs
WHATS LEVEL IS REQUIRED?
Participants should be confident skiers able to ski controlled parallel turns.
WHAT SKILLS ARE COVERED?
Camps focus on jumps, rails, technique, confidence, and progression.
ARE CAMPS SUITABLE FOR TEENAGERS?
Yes. Some freestyle camps are specifically designed for teens and young adults.
ARE SAFETY RULES ENFORCED?
Yes. Safety is a priority, with coaching adapted to each rider’s ability.
Private Snowboard Lessons FAQs
DO YOU TEACH COMPLETE BEGINNERS?
Yes. Private snowboard lessons are available for all levels, including beginner
CAN I BOOK A SONGLE DAY?
Yes. Lessons can be booked for one or multiple days
CAN TWO PEOPLE SHARE A PRIVATE SNOWBOARD LESSON?
Yes, provided both riders have a similar level
IS PROTECTIVE GEAR RECOMMENDED?
Yes. Helmets and wrist guards are strongly recommended.
IS SNOWBOARDING HARDER TO LEARN THAN SKIING?
It depends on the individual. Instructors adapt to your learning style
Children Snowboard Lessons FAQs
FROM WHAT AGE CAN CHILDREN SNOWBOARD?
Children can usually start snowboarding from around 7–8 years old.
ARE LESSONS ADAPTED FOR CHILDREN?
Yes. Lessons are designed to be fun, safe, and age-appropriate.
ARE HELMETS MANDATOY?
Yes. Helmets are mandatory for all children’s snowboard lessons.
Freeride Snowboard Lessons FAQs
WHAT LEVEL IS REQUIRED?
Riders must be confident on all red slopes and comfortable in variable snow.
IS AVALANCHE SAFETY EQUIPMENT PROVIDED?
Yes. Safety equipment is provided when needed.
ARE LESSONS PRIVATE OR GROUP BASED?
Freeride snowboard lessons are offered as private sessions.
ARE CONDITIONS CHECKED DAILY?
Yes. Snow and weather conditions are assessed before each lesson.
Need help with your booking?
Give us a call or send us a Whatsapp or E-mail.
+41 76 274 32 28
Lines open: 8:00 – 20:00
