- The person making the booking must be authorized to do so for all participants, including minors under 18, and assumes responsibility for all payments due.
- You must be at least 18 years old to make a booking.
- Full payment is required at the time of booking unless agreed otherwise with Dropin-Snow.
- Once payment is received, you will receive a reservation confirmation via email.
- Any amendments to bookings will be subject to our cancellation policy, unless agreed otherwise by both parties.
- The price of lessons does not include lift passes, ski equipment rental, or insurance.
- Lift passes are mandatory and must be purchased separately by the client.
TERMS AND CONDITIONS
TERMS AND CONDITIONS
Read before booking
The following General Terms and Conditions establish the basis of your relationship with Dropin-Snow, including its agents, employees, associates, independent contractors, or subcontractors. These terms set out our mutual rights and obligations, so please read them carefully before booking.
BOOKING
CANCELLATION
Cancellations will be subject to the following charges:
Low Season
- Less than 24 hours’ notice → 100% of the fee (no refund).
- Less than 48 hours’ notice → 50% of the fee.
- More than 48 hours but less than 7 days → 10% of the fee.
- More than 7 days → Cancellation is free of charge.
High Season
- Less than 48 hours’ notice → 100% of the fee (no refund).
- More than 48 hours but less than 7 days → 25% of the fee.
- More than 7 days → Cancellation is free of charge.
👉 High and low season dates vary each year and can be checked on our pricing page.
Bookings for lessons scheduled during low season and high season will be subject to the respective cancellation policies. The specific dates for low and high seasons may vary each winter season, and the applicable cancellation terms will be based on the season in which your lesson takes place.
REFUND PROCESS
- Approved refunds will be issued to the original payment method whenever possible.
- If a refund to the original payment method is not possible, an alternative refund method will be arranged at Dropin-Snow’s discretion.
- Refund processing times may vary depending on your payment provider.
INSURANCE
- Skiing and snowboarding are hazardous activities, and you participate at your own risk.
- No insurance is included in the price of lessons, ski photography, or video services.
- Dropin-Snow does not insure clients and is not liable for accidents, injuries, or rescue costs during lessons, photography, or filming sessions.
- Clients must ensure they have adequate insurance covering medical, accident, and rescue expenses, including off-piste skiing where applicable.
- If you do not have insurance, you agree to reimburse Dropin-Snow for any expenses we incur as a result.
WEATHER & UNFORESEEN CIRCUMSTANCES
- We cannot be held responsible for factors outside our control, such as bad weather, resort closure, or lift failures.
- No refunds will be provided due to weather conditions or lift closures.
- Upon request, we can provide a formal letter for your insurance claim in such cases.
PHOTOGRAPHY & VIDEO IN LESSONS
- Dropin-Snow may take photos or videos during lessons for instructional feedback and marketing purposes.
- If you do not wish to be photographed or filmed, please inform us at the time of booking or before the lesson starts.
- Some images may be shared on our website and social media.
- Clients can request removal of any published photos by contacting us.
LICENSE & WEBSITE USAGE
Unless otherwise stated, Dropin-Snow.com and/or its licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.
You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to restrictions set in these terms and conditions.
You must not:
– Republish material from this website
– Sell, rent or sub-license material from this website
– Reproduce, duplicate or copy material from this website
– Redistribute content from this website (unless content is specifically made for redistribution)
DISCLAIMER & LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Dropin-Snow disclaims all representations, warranties, and conditions regarding the website and its use. This includes, but is not limited to, any implied warranties related to satisfactory quality, fitness for a particular purpose, and the use of reasonable care and skill.
Limitations of Liability
Nothing in this disclaimer shall:
- Exclude or limit liability for death or personal injury caused by gross negligence.
- Exclude or limit liability for fraud or fraudulent misrepresentation.
- Exclude or limit liability in any way that is not permitted under applicable law.
- Exclude any liability that cannot be legally excluded.
General Application
The limitations and exclusions in this disclaimer:
- Apply to all liabilities arising under these terms, including those in contract, tort (negligence), statutory duty, or otherwise.
- Do not affect mandatory consumer rights under applicable law.
To the extent that this website and its content are provided free of charge, Dropin-Snow will not be liable for any loss or damage of any nature resulting from reliance on the website’s information.
ACCEPTABLE USE
You must not use this website in any way that damages, restricts, or disrupts its accessibility, or for any fraudulent or harmful activities.
RESTRICTED ACCESS
We reserve the right to restrict access to certain areas of this website at our discretion. If we provide you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that user ID and password are kept confidential.
CONTENT LIABILITY
We shall have no responsibility or liability for any content appearing on your website. You agree to indemnify us against all claims arising out of or based upon your website.
USER-GENERATED CONTENT
Users may post reviews or comments on our site. As a contributor, you are responsible for the content you submit. Dropin-Snow.com will not be liable for any user-generated content that infringes on the rights of others or is unlawful.
Dropin-Snow reserves the right to remove or moderate user-generated content that is offensive, defamatory, or violates our policies.
ENTIRE AGREEMENT
These Terms, alongside our Privacy Policy, represent the entire agreement between Dropin-Snow and its clients.
- We reserve the right to update these terms at any time.
- Continued use of our services constitutes agreement to the revised terms.
CHANGES
We reserve the right to modify or replace these Terms at our sole discretion at any time. If you continue to access or use our Service after amendments are implemented, you are agreeing to be bound by the updated terms. If you do not agree to the new terms, you are no longer authorised to use the Service.
ASSIGNMENT
We may transfer our rights under these terms where we believe your rights will not be compromised.
CONTACT INFORMATION
For any questions about these Terms & Conditions, please contact us:
📧 info@dropin-sport.com
📞 +41 762743228
Dropin-Snow is owned and operated by Dropin-Snow SÃ rl, a registered company in Switzerland.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.
Need help with your booking?
Give us a call or send us a Whatsapp or E-mail.
+41 76 274 32 28
Lines open: 8:00 – 20:00
