The following General Terms & Conditions form the basis of your relationship with Dropin-snow, and/or its agents, employees, associates, independent contractors, or subcontractors. Please read them carefully as they set out our bilateral respective rights and obligations. These General Terms & Conditions apply to all bookings of services that you make with Dropin-snow as set out in more detail herein.
GENERAL
BOOKING
To make a booking, the person which is making a booking must be authorized on the basis of these General Terms by all persons on the booking and their parent or guardian for all party members who are under 18 when the booking is made.
By making the booking, the person which is making a booking confirms that he/she is so authorized, and this person is responsible for making all payments due to us or the supplier concerned. To make a booking you must be at least 18 when the booking is made.
Unless otherwise arranged with Dropin-snow directly, a deposit of 25% of the lesson fees must be paid at the time of booking, in order to reserve the lesson, and the remaining balance paid 7 days before the start of the lesson.
Following your booking, after the first payment of funds has been received, you will get a reservation confirmation by email.
Any amendments made to the booking will be subject to our cancellation policy unless otherwise agreed by both parties. All sessions booked during the clients stay in the resort will be subject to these same terms and conditions.
The price of lessons does not include; lift passes, ski equipment rental or insurance.
Lift passes are obligatory and is the client responsibility to purchase them.
CANCELLATION
In the event of a cancellation, the following charges apply:
Low Season
- Less than 24 hours notice, 100% of the fee.
- Less than 48 hours notice, 50% of the fee.
- More than 48 hours notice but less than 7 days, 10% of the fee.
- More than 7 days cancellation free
High Season
- Less than 48 hours notice, 100% of the fee.
- More than 48 hours notice but less than 7 days, 25% of the fee.
- More than 7 days but less than 30 cancellations 10% of the fee.
- More than 30 days free.
Check high and low season dates on our pricing page.
INSURANCE
Skiing and snowboarding are hazardous activities and you undertake them at your own risk.
No insurance is included in the price of lessons, ski photo or video services.
Dropin-snow does not accept any liability for accidents that happen during lessons, ski photo sessions or during video filming sessions.
It is the responsibility of clients to ensure they have taken the appropriate insurance coverage, with a licensed and reputable insurer, for personal medical, accident and rescue expenses, (important to check your policy covers you for medical, accident and rescue expenses for off-piste activities where applicable). Dropping-snow does not insure its clients. If you do not purchase an adequate insurance cover then you must reimburse us for any costs or charges that we incur as a result.
We cannot be held responsible for things outside of our control, such as bad weather, piste, lift or resort closure. If we are unable to provide our services due to something outside of our control we will not provide a refund, but we are happy to provide a letter for your insurance company.
PHOTOGRAPHY IN LESSONS
During your lessons Dropin-snow may take photos of clients and children under the age of 18 skiing and snowboarding. In the lessons the instructor may also use photography and videos in order to give instruction and feedback. If you do not wish us to take or use imagery or footage of you, please say so at the time. Some of this pictures may will be put on our website or our social media pages for you to view or with marketing proposes, please do let us know if you do not wish photography or footage of you or your children to be used in this way.
Dropin-Snow reserves the right to change the terms and conditions at any time.